(Senior) IT Solutions Engineer (gn)

Permanent employee, Full-time · Dresden

Your mission

Wandelbots develops an easy-to-use software platform that enables its users to easily program any robot. As part of the IT team, you will be responsible for the provisioning, support, operations and further development of IT hardware and software for Wandelbots employees, focussing on major operating system platforms and the cloud-based software stack. As a IT Solutions Engineer @Wandelbots,

  • You contribute to smooth operational processes by providing, managing and optimizing the internal IT systems landscape 

  • You’re actively working within the IT-Service Desk, providing users with everything they need to do their best job

  • You understand the needs and processes of Wandelbots users and come up with solutions to streamline work processes by integrating and automating workflows with the help of SaaS tools

  • You bring a customer-first mindset and aim to improve the user experience of our IT services.

  • You love working within a variation of cloud based tools and services and set up solutions that are cost effective and deliver value

  • You break down complex technological topics and help non-techies understand possibilities and limitations

  • You support projects with IT deliverables and bring Wandelbots one step further in our mission to democratize robotics every day

Your profile
  • You have several years of experience within IT Operations and Support

  • You have experience managing and supporting Windows and macOS client hardware within an Microsoft Cloud environment

  • You have experience working and supporting a broad range of major cloud software (e.g. Atlassian Stack, Microsoft Azure and 365, Slack, Salesforce)

  • You are familiar with the IT Service lifecycle and tools supporting it (e.g. Jira, IT-Asset Management Database, Intune)

  • Your work prioritisation skills are very good and you can handle ambiguity easily

  • You have a good understanding of business processes and can map them to IT services

  • You have a can-do attitude and are willing to learn new things from theory to practice with a strong attitude towards delivery

  • Your communication and documentation skills are excellent.

  • Friends say about you that you are a team player, open, curious, and ambitious.

  • You are fluent in English and German, both written and spoken.

  • You are willing and able to work from our Dresden office 2-3 days a week


You are awesome if

  • You have scripting/ coding experience (e.g. Powershell, Javascript)

  • You have experience working with automation platforms (e.g. make, Pipedream, Zapier)

  • You have a good understanding of enterprise IT infrastructure and networking concepts

  • You have experience with DevOps approaches when manageing an Azure environment

Why us?
Make an impact!
Work on an innovative, deep tech product that adds value to the robotics world and to society! Become a crucial part of something new, big and exciting where you can truly make an impact!

Our teams inspire!
Cross-functional communication is key. You'll get to know many of your 100+ colleagues. Collaborate with great people on our international teams who value knowledge sharing and unique ways of doing things!

Be authentic!
Work in a value-driven environment where everything may not be perfect, but we're working on it! Your feedback is required while you receive feedback and appreciation for your work!

Choose your flexibility!
Work remotely from all around Europe or in our beautiful HQ in Dresden. We live flexible working hours, according to your personal needs and those of your team! If you live far away, we offer mobility support for your Dresden job ticket.

Help others!
You can have up to 3 days of volunteer time off to help your favorite charity.

Develop yourself!
We offer training and mental health opportunities so that you can develop both mentally and professionally.

And there is even more!
Enjoy our free lunch, snacks and drinks, team events, 30 days of annual vacation + additional rest during Christmas season until New Year. If your child gets sick, we assure that a 100% of your usual earnings will be paid while you take care of your little one.
About us

EASY-TO-USE-ROBOTICS FOR EVERYONE

Imagine a world with more room to unleash our unique  cognitive strengths at work. A world where all people – whether craftsmans,  blue-collars worker or engineers – have access to automation technologies that  perform inhuman, monotonous and high-precision tasks much more efficiently than we do. 

At Wandelbots, we're fundamentally reshaping the way to work  with robots. We eliminate the complexity and develop easy-to-use solutions to  speed up automation and empower everyone to work with industrial robots and beyond.

Mission 

2017 founded, Wandelbots employs more than 100 people from 14 countries today. From our headquarters in Dresden Germany, we are giving our heart and soul to follow our mission, to empower everybody to easily work with robots.

Our Culture

Wandelbots’ team culture is deeply driven by our purpose and values. We love autonomy, high fives, and every kind of cake. We celebrate team efforts and learning moments. We grow through feedback and honor kindness and empathy. We build waterslides and invent anti-racism campaigns. We are creative, innovative and blessed with a can-do attitude. We truly believe that robots love people, so we just do love them back.
Your application!
We appreciate your interest in Wandelbots. Please fill in the following short form. Please upload your CV with your motivation to join Wandelbots
Uploading document. Please wait.
Please add all mandatory information with a * to send your application.